My older daughter got in the car. She was crying. The haircut hadn’t gone well, to her
reckoning. I could honestly say: “I
think you look great” which, of course, was utterly irrelevant. “It’s sooo short!” And again I could credibly point out that
this wasn’t the case. Her hair was still
falling six inches or more beyond her shoulders
but she had no interest in hearing this and she cried.
I asked a few more clarifying
questions about whether or not she’d provided them with clear instructions. “I told them to just layer it!” My questions, pointless, I stated that sometimes people lose legs. They don’t grow
back. This would all be fine. And this pert truism failed to make any
impact, either. She cried. We got home and she went upstairs to cry it
out.
My wife was convinced this
could have been avoided if I’d picked her up on time, but I was pretty clear
that this was, like my earlier commentary, irrelevant. She and I
discussed this when, after a trip to the local bank, we drove on ahead on to get
some wine and groceries for dinner. My wife
wanted to go to Adams Fair Acre Farms. I
don’t usually think of business school cases as something to read for fun, but
Adam’s would be an interesting one to peruse. How did Adams survive and thrive all these years?
My grandmother used to
shop at Adams. It was the best market
with farm produce and gardening necessities in the community. Out of town on Route 44 it required a drive
but only ten minutes or so. Walking
around inside they were certainly going strong.
Would a Whole Foods or a Trader Joe’s one day arrive in this community
and crush poor Adams? For now they
remained the best choice in town, with no obvious competition and despite
online shopping and the death of retail, Adams seemed to be blossoming. We got some lettuce and avocados and the
paper plates we’d been tasked to secure and checked out of Adam's.
Friday 7/27/18
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